Itec clinches telecoms deal with AA
The Automobile Association of South Africa (AA) has extended its relationship with Itec by appointing the group as the PBX supplier for its head office. This new IP-based PBX is a flexible and scalable solution that offers rich functionality. Itec has a reliable after-sales support infrastructure.
Contact centres embrace virtual reality
The growing maturity of virtual contact centre solutions are turning virtual contact centres into a real option for the first time. The decentralised contact centre has become an increasingly attractive option for businesses.
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