The Automobile Association of South Africa (AA) has extended its relationship with Itec by appointing the group as the PBX supplier for its head office. This new IP-based PBX is a flexible and scalable solution that offers rich functionality. Itec has a reliable after-sales support infrastructure.

The growing maturity of virtual contact centre solutions are turning virtual contact centres into a real option for the first time. The decentralised contact centre has become an increasingly attractive option for businesses.

In a recovering economy where technology needs to deliver more value for money than ever before, while still boosting efficiency in an environmentally-friendly manner, the B423 delivers on all accounts. The Itec B423 combines the cost and efficiency ...