Fixed-mobile convergence (FMC) – the overlapping of cellular and fixed-line telephony – is set to take off in South Africa as companies look to the technology to help them save money and boost efficiency.
That's the word from Itec's Mitel product manager, Hannes van der Merwe. He says that following on the convergence of voice and data on the corporate network, FMC is likely to be the next form of convergence that will take off in the enterprise.
Van der Merwe says FMC is about providing end-users with a consistent set of telecom services wherever they are and irrespective of whether they are using the mobile or fixed-line network. The end-user will be reachable through a single phone number and may even be using a single smartphone to take calls, whether he or she is in the office or out on the road.
To read more, click ITWeb, AllVoIP.com, BizTechAfrica.