Voice over Internet Protocol (VOIP) has emerged as an attractive cost-saving alternative for small and medium sized businesses in South Africa.
That’s according to Louise Hepburn, telecommunications product manager at Itec. She says that the growing maturity of VOIP services, coupled with changes in the interconnect regime in South Africa, have made VOIP a viable replacement for premicells (least cost-routing) and analogue fixed-line voice calls in smaller businesses.
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