South African companies are increasingly looking to manage their entire telecom infrastructure through a single service provider that can offer services such as voice over Internet Protocol (VOIP), least-cost routing, supply and implementation of hardware, and network service and support.
That's the word from Rodney Taylor, managing director of Itec West. He says convergence of the mobile and fixed-line worlds, as well as of voice and data, has created opportunities for companies to consolidate their networks as well as the suppliers that they use to save operating costs. VOIP is the most prominent example of convergence, he adds.
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