Mitel Unified Communications

Itec’s Communication Solutions is leading the IP Telephony industry with the Mitel Unified Communications (UC) solution set.

BlackBerry, VMware and Sun is just a few of the Mitel UC Alliance Partners that provide effective technology solutions to business with Itec maintaining and servicing the product to meet our customers’ needs, they expect from the Itec ‘value add’ mission statement.

Mitel UC has been awarded numerous awards for providing cost effective solutions, to ensure Return On Investment (ROI) and lowest Total Cost of Ownership (TCO) to real business needs of the corporate world of today. Mitel is a key component of the communications portfolio.

Virtualisation has changed the industry as we use to know it. Customers requiring their telephony infrastructure to be as redundant or resilient as their IT infrastructure, Mitel Virtualisation is here and is real to provide the VM solutions business need and want. RAID, dual hard drive, dual power supply and multi instance PBX’s is a standard feature with any Mitel UC systems.

All systems from Mitel portfolio is compatible and benchmarked with any technology, new or old E1, T1, PRI, BRI, Analogue to name but a few of the legacy PSTN or TDM era. Even SIP trunking is a common connecting protocol becoming a standard in the fast moving telecommunications world.

If your IT infrastructure consists of LAN, WAN, VLAN, wireless, DECT, router, firewall or any other IT technology, Mitel UC will integrate seamlessly into your infrastructure and you will also benefit from having the latest technology at hand.

Security is fast becoming a main topic of discussion in the corporate telephony world when considering VoIP. Itec prides themselves to put security as a standard to all their solutions. Compression to ensure lowest bandwidth utilisation is just another option to ensure multi-site configurations is optimally exchange VoIP data. Feature transparency ensures that the enterprise customer can utilise their telephony infrastructure from any of their offices nationally of internationally.

Many multi national or international companies need a standardised telephony infrastructure to facilitate seamless inter-branch connectivity with feature transparency. Probably the key aspect here is that Itec provides cost effective solutions that is can be planned and management simply.

The Mitel UC Application Suite brings all of the common corporate communication technologies into one secure unified communication portal. Voice calls, voice mail, fax, email, instant messaging, video conference and collaboration. This solution really comes to life in the enterprise contact center. Common features like ACD, AWC, Auto Attendant, conference bridge, Meet me, intelligent queue, wall boards or reporting forms part of the solution suite, which is just a few of 650+ solutions the Mitel UC solution set provide you.

The successful business of today deserves a telephony infrastructure that echo’s the same philosophy. With Mitel Unified Communications, it’s about you!